Corporate Family Day tickets are only valid during the event date. For information regarding discounted admission outside of Family Days please reach out to your employer directly or contact corporatemembership@msichicago.org.

There is no cap on how many individuals you may explore the Museum with. However, visitors beyond the six-guest ticket discount cap will not be discounted in your cart.

Many companies receive discounted admission all year. You may be mistakenly booking regular visit tickets via that form. For Family Day ticketing information, please reach out directly to your employer or contact corporatemembership@msichicago.org.

Please contact corporatemembership@msichicago.org for assistance or call (773) 947-3155 to make your reservation over the phone.

Our office is often made aware of employees who do not have a corporate email account. In these instances, the requirement for a corporate email to reserve tickets is lifted. However, additional proof of employment may be requested at check-in. 

Examples of proof of employment can include: badges, business cards, health insurance cards, paystubs, emails (either proof that you have access to a corporate email, or a message received from a corporate account to your personal address), tax forms, etc. 

Guests are welcome to print tickets if they prefer. However, tickets are scannable off mobile device screens.

As long as your purchase was completed, your ticket is still in our system. If you don't have the original ticketing confirmation emailed to you, email tickethelp@msichicago.org or call (773) 684-1414 (option 3, then 1) to request your tickets to be resent. You may also bring identification to Museum ticket counters to have tickets reprinted on the day of your visit.

Parking is not included for Corporate Family Day participants.* For more information about parking, visit our Getting Here page.

Special Exhibits, tours, and Giant Dome Theater films have strict start times. It is recommended that you arrive for these experiences at least five minutes in advance. The ability to reschedule special experience tickets is entirely dependent upon availability. Please call us at (773) 684-1414 or email us at tickethelp@msichicago.org if you need assistance with rescheduling.

The Hospitality Suite is a place for you and your loved ones to take a breather during your Museum outing. Light refreshments are available. Due to space limitations, we kindly request that guests eat lunch in public seating areas.

Griffin MSI is a large museum with much to explore. We recommend at least 2 hours for your visit.

While light refreshments are available in the Hospitality Suite, more substantial meals may be purchased from the Museum Café or brought from home. To see availability and menus please visit our Shops & Restaurants page. Please note that due to limited seating in the Hospitality Suite we kindly ask that guests enjoy lunches in the Museum Café’s table area.

Your own stroller is permitted inside the Museum, except in certain exhibits where posted. For the safety of our guests, wagons are not permitted.

Stroller and wheelchair rental are available in the Entry Hall. Please see our Amenities page for more details.