Member FAQ and Services

Member Service Form

Fill out my online form.

Our Rebranding

  • Do I need to re-add my digital membership card to my digital wallet?

  • Do I need to get a new printed card?

  • Is anything else changing?

New Membership

  • How do I become a member?

  • Can I apply my Museum Entry tickets to a membership?

  • If I purchase a membership today, when can I begin using it?

  • Do you offer membership discounts for seniors, students, or teachers?

  • How long is my membership valid?

  • Is there a member code of conduct?

Using Your Membership

Renewing Memberships

  • Will I lose time on my membership if I renew early?

  • If I want to upgrade to a higher membership level, do I have to wait until my current membership expires?

  • How does Auto-Renew work?