What proof of COVID vaccination is required to enter?
The Museum of Science and Industry requires all guests ages 5+ to show proof of full COVID-19 vaccination to enter the Museum. Guests ages 16+ also must show photo identification.
Fully vaccinated means two weeks after the second dose in a two-dose series (such as the Pfizer or Moderna vaccines) or two weeks after a single-dose vaccine (such as Johnson & Johnson’s Janssen vaccine). If you don’t meet these requirements, regardless of your age, you are NOT fully vaccinated.
Proof of vaccination includes a CDC COVID-19 Vaccination Record Card or an official immunization record from the jurisdiction, state, or country where the vaccine was administered or a digital or physical photo or photocopy of such a card or record, or app reflecting the person’s name, vaccine brand, and dates administered; or any other method specified by the Commissioner of Health of the City of Chicago as sufficient to demonstrate proof of full vaccination.
Identification means an official document bearing the name of the individual and a photograph. Examples of acceptable identification include driver’s license, non-driver government ID card, passport, and school ID card.
Do I have to wear a mask?
Masks that fit snugly over the nose and mouth are required for everyone age 2+—regardless of vaccination status. They must be worn at all times unless actively eating or drinking in designated areas. Bandannas, gaiters, masks with vents, or face shields worn alone are not permitted. If you do not follow these mask guidelines, you may be asked to leave the Museum.
If you need to request an accommodation because you are unable to medically tolerate wearing a face covering or cannot wear a mask safely for reasons related to a disability, please complete the Guest Services Request form at least three days in advance of your visit. A member of our team will contact you.
How do I request an accommodation for accessibility or medical reasons?
We are happy to assist in planning a visit around specific individual needs. Learn more about the kinds of accommodations available with advance notice. Please complete the Guest Service Request form at least three days in advance of your visit to request assistance or accommodations (some requests may require more time).
Mask and vaccine policy accommodations
We do not make same-day accommodations to these policies. If you need to request an accommodation with a previously received medical or religious vaccination exemption, or because you are unable medically to tolerate wearing a face covering or cannot wear a mask safely for reasons related to a disability, please complete the Guest Services Request form at least three days in advance of your visit. A member of our team will contact you.
Due to a high volume of requests at this busy time, your patience and advance planning is appreciated as we work quickly to process them.
What if I am not feeling well or have recently been outside Illinois?
Please reschedule if anyone in your group is experiencing potential COVID-19 symptoms, awaiting COVID test results or has tested positive, or may have had recent COVID close contacts. If you have recently traveled, we expect that you will comply with the current City of Chicago Emergency Travel Advisory.
If you already have tickets, our Call Center is ready at (773) 684-1414 or email@example.com to help you rebook.
Planning Your Visit
What are your hours?
View the Museum's Hours.
How do I get to the Museum?
What exhibits and experiences are open?
All but a few exhibits and experiences are open and ready for your visit. Many have been modified or adapted to create physical distancing, including reduced capacity in the Giant Dome Theater. Tours inside Coal Mine and on-board the U-505 submarine are suspended, although the U-505 Submarine exhibit remains open. The Idea Factory and Future Energy Chicago exhibits are closed.
Does the Museum offer free days?
MSI offers free Museum Entry on select dates throughout the year to Illinois residents who show valid proof of residency.
Can my children visit the Museum alone?
For the safety of our guests, all children should be accompanied by an adult at least 18 years of age or older.
Where can I get information on Chicago and where to stay while visiting the Museum?
Can I save by bundling MSI admission with other Chicago attractions?
Yes, use CityPASS and save 50% off admission to MSI plus 4 more top Chicago attractions! First, purchase CityPASS online for immediate, paperless delivery to your mobile device. Next, use the MSI reservation system to reserve your entry date/time. Bring your CityPASS and reservation confirmation to the CityPASS counter in the Entry Hall for admission.
If I am early/late for my entry time, will I get into the Museum?
If you arrive early, we may ask you to wait for your entry time. If you are running late, we can’t always guarantee same-day admission due to our capacity limits, so please call us at (773) 684-1414 or email us at firstname.lastname@example.org to reschedule your visit.
With a timed-entry ticket, must I also leave the Museum at a certain time?
You are welcome to stay as long as you’d like. If you leave the building, such as to go to your car or get something to eat outside on our front lawn, your ticket will be rescanned for entry.
What is the Museum's Illinois Free Day schedule?
View the Museum's schedule of Illinois resident free days.
Do active military personnel, veterans, firefighters, police officers or teachers get in free?
United States military active-duty personnel and veterans, Illinois POWs, Chicago firefighters, Chicago police officers and Illinois teachers (pre-K through 12th grade) receive free Museum Entry for themselves by showing a valid occupation/military status I.D. when purchasing tickets onsite.
Where can I purchase tickets?
To purchase tickets to the Museum of Science and Industry, you may buy them online, by phone at (773) 684-1414, or at the Museum's ticket counters. Purchasing in advance ensures that you can avoid lines and receive tickets for the Giant Dome Theater film or special exhibits you'd most like to see.
What if I have trouble using your online ticketing?
Our online ticketing is compatible with almost any computer, smartphone, tablet or device. If you experience trouble using our online ticketing, please order by phone at (773) 684-1414 (option 3, then 1) during Museum hours. Outside Museum hours, fill out our Ticketing Help form, noting the device and operating system you are using.
What is your online ticketing fee?
There is no processing fee for Museum tickets purchased online.
Can I visit MSI using a Chicago CityPASS?
Yes, use CityPASS and save 50% off admission to MSI plus 4 more top Chicago attractions! First, purchase CityPASS online for immediate, paperless delivery to your mobile device. Next, use the MSI ticketing page to reserve your entry date/time. Bring your CityPASS and reservation confirmation to the CityPASS counter in the Entry Hall for admission.
I have a Chicago CityPASS. Can I add more exhibits online?
CityPASS holders may add additional experiences & special exhibits to your MSI admission during the reservation process. (CityPASS admission includes MSI permanent exhibits and one special timed-entry experience). Learn more
Do Chicago CityPASS holders need to reserve a visit date/time?
Yes! First, purchase CityPASS online for immediate, paperless delivery to your mobile device. Next, use the MSI ticketing page to reserve your entry date/time. Bring your CityPASS and reservation confirmation to the CityPASS counter in the Entry Hall for admission. Learn more about saving 50% off MSI plus 4 more top Chicago attractions with CityPASS.
Can I use online ticketing with my voucher, offer or coupon?
Vouchers, offers and coupons must be redeemed in person at Museum ticket counters. This also applies to reciprocal admission offered to members of participating ASTC institutions.
How do I reprint my tickets?
Your tickets can be reprinted by retrieving the email sent at the time of purchase. If you are unable to retrieve it, go to Buy Tickets and choose Resend Ticket Email. Guests who cannot access their order that way should call the Museum at (773) 684-1414 (option 3, 1).
What if I couldn't print or have lost my ticket?
As long as your purchase was completed, your ticket is still in our system. You can resend your ticket email (see How do I reprint my tickets? above) when your printer is working, or you may bring identification to the Museum's Will Call counter to have tickets reprinted there on the day of your visit.
I think I get reciprocal admission to MSI. Can I use online ticketing?
Reciprocal admission for members of participating ASTC institutions must be redeemed in person with your valid and current membership card from your institution. Before your trip, first check with your institution's membership department to confirm current reciprocity at MSI.
Groups and Field Trips
Does the Museum offer group discounts? How do I book a group?
Find out about group visits to the Museum.
Where can I find tips for planning a field trip for my class?
For helpful hints on planning a field trip to the Museum, visit our Field Trips page.
Where can I find other teacher resources?
What are your resources for visits from home school families?
Your best place to start is our Home School Groups and Families page, which has information on admission policies, special Learning Labs, and tips for your visit. You can also sign up there for our quarterly home school e-newsletter.
At the Museum
Can I get food and beverages while there?
The Brain Food Court is open with salads, sandwiches and coffee beverages.
Additionally, snacks and beverages from Lower Level vending machines can be enjoyed in the nearby designated eating area outside Ships Gallery.
The Museum Café and Finnigan's Ice Cream Parlor are temporarily closed.
Can I bring my own food? Where can I eat it?
You may bring in your own food to eat at designated eating areas. Limited seating is available at tables spaced for physical distancing. You may also eat outdoors on our front lawn.
Is photography allowed in the Museum?
Yes. Photos and videotapes for personal use may be taken inside the Museum, except in the Giant Dome Theater and in certain special exhibits or presentations. Due to safety concerns, tripods are not allowed. Photos, videotapes or audiotapes for any other use require advance notice and the express prior written permission of the Museum's Public Relations Department.
Do you have an area for nursing mothers at the Museum?
Nursing moms can breastfeed their babies in any public area of the Museum, with or without a cover based on their preference. Additionally, MSI offers a special nursing space in the Idea Factory exhibit. Moms who bottle feed may also feed their babies anywhere.
May I bring my own stroller, wheelchair or wagon?
Your own stroller and wheelchair is permitted inside the Museum, except in certain exhibits where posted. For the safety of our guests, wagons are not permitted.
Stroller and wheelchair rental are available in the Entry Hall. Please see our Amenities page for more details.
Is the Museum accessible to guests with disabilities?
Yes. Please read our Accessibility page to learn more.
Where can I store luggage or other items during my Museum visit?
The Museum's Coat Check is located in the Entry Hall. See our Amenities page for more details.
Are there AEDs at the Museum?
Automated external defibrillators (AEDs) are located throughout the Museum.
After Your Visit
How do I reach the Museum's Lost and Found?
Call the Museum's Coat Check at (773) 753-6862 to inquire about a lost item. While at the Museum, visit the Coat Check in the Entry Hall. Items turned in to our Lost and Found will be kept for 60 days.
How can I purchase Museum merchandise?
If you forgot to pick up a DVD of a Giant Dome Theater film, a fluffy chick or a plush Einstein while at the Museum, visit our online store. For a shopping experience that's beyond unique, visit the Museum Store, U-505 Store or The Kid's Stop Shop at the Museum. They've got everything from the educational to the out-of-this-world!
How can I sign up for the Museum's e-newsletter?
Keep up with the latest Museum news! Use the form at the bottom of this page, or any page on the website, to subscribe to our e-newsletter.
About the Museum
Where can I find Museum press releases or talk to someone in the Public Relations Department?
By accessing the Museum's online Press Center.
How can I request a ticket donation from the Museum for our fundraiser?
See our Donation Requests page for details and requirements.