Frequently Asked Questions
What's different between this exhibit and the previous one?
The sub has been conserved from bow to stern, inside and out. It has been moved from outside the Museum's Henry Crown Space Center to an all-new spectacular underground exhibit space on the northeast end of the Museum. The 35,000-square-foot interactive exhibit immerses guests in the sub's compelling tale through dramatic representations, interactive challenges, nearly 200 artifacts and testimony from veterans who captured the German U-boat.
How did the Museum acquire the artifacts?
Nearly 200 artifacts - war medals, pilot suits, code books and more - were either given to the Museum when the submarine was acquired in 1954, collected from the Naval Archives or donated by boarding party members or other veterans from Task Group 22.3.
For which age group(s) is the exhibit appropriate?
Visitors of all ages will find this exhibit captivating and educational.
Is the exhibit accessible to those in wheelchairs/strollers?
The entire exhibit was carefully designed to ensure the utmost in accessibility and visibility. All exhibit elements, including several interactive experiences, are accessible by wheelchair and stroller. The only exception is the sub itself - the interior of this National Historic Landmark is too narrow for wheelchair/stroller access. Recreations of the submarine within the exhibit space allow visitors who do not take the tour to get a sense of what the sub is like inside.
How long does it take to go through the exhibit?
The exhibit is self-paced, so visitors will each experience it differently. A one and one-half hour visit is about average. In addition to the exhibit, visitors can take an optional on-board tour. The tour takes about 25 minutes, including a brief introduction and a five-minute question-and-answer session at the end of the tour.
What is included in the optional on-board tour?
Guests who take the on-board tour will experience firsthand what life was like aboard this vessel during the war and at the time of its capture. The tour features extraordinary sound and lighting effects, compelling narration by Museum guides and an up-close look at the interior of the newly conserved submarine.
How much does it cost to visit the exhibit? How do I get tickets?
The exhibit is included in general Museum admission and does not require timed tickets. Please note that on busy days, there may be a bit of a wait to enter. An optional on-board tour is also available. The tour is $8 per person for adults and seniors, $6 for children ages 3-11 (a special member discount applies). A limited number of timed tour tickets is available each day. Those interested in taking the tour are encouraged to purchase them in advance online, by phone at (773) 684-1414, or to plan a visit early in the week (Mondays and Tuesdays are generally best) and early in the day (before 10 a.m.)