Amenities

Strollers

A limited number of strollers are available to rent in the Entry Hall for a $3 charge ($5 for double strollers). An photo ID is required for the rental, and strollers are subject to availability. To reserve a stroller in advance, contact the Coat Check at (773) 753-6862 or coatcheck@msichicago.org. Guests may bring their own strollers but for the safety of our guests and their children, may not bring wagons.

Wheelchairs

A limited number of manual wheelchairs are available in the Entry Hall. A photo ID is required for complimentary use of a wheelchair. To reserve a wheelchair in advance, contact the Coat Check at (773) 753-6862 or coatcheck@msichicago.org. (Elevators and ramps serve all public areas within the building.) Guests may bring their own wheelchairs but for the safety of our guests and their children, may not bring wagons.

Accessibility

The Museum is committed to providing a quality experience for all visitors. Please read our Accessibility page for more specifics.

Nursing Room

MSI welcomes nursing mothers, who may nurse their babies in any public space in the Museum. MSI also has a nursing room in the Idea Factory exhibit on Lower Level 1. 

Elevators

Elevators are located throughout the Museum to accommodate our guests.

Coat Check

Coat Check is available in the Entry Hall. The cost is $1 per item. There are no lockers available. The Museum's Coat Check does not accept the following items: any electronic devices including but not limited to laptop computers and cell phones; food of any kind (however, water is permitted); personal strollers; fur coats; bicycles and Segways. Although our Coat Check is staffed during all open hours, any and all items are checked at the owner's own risk. The Museum is not responsible for loss or damage to stored property. Call the Coat Check at (773) 753-6862 or email coatcheck@msichicago.org for specific information on checking items.

Lost and Found

Lost and Found is located at the Coat Check in the Entry Hall. To inquire about a lost item, you can contact the Coat Check at (773) 753-6862 or coatcheck@msichicago.org. All items turned in to our Lost and Found are kept for 60 days from when they are turned in.

ATM/Cash Stations

ATM/Cash Stations are located on the Lower Level, just east of the main escalators, and in the Entry Hall by the Coat Check.

Restrooms

There are accessible toilet stalls in all of our restrooms. Restrooms are located in the following areas:

Entry Hall
Lower Level: between the Brain Food Cafe and Farm Tech
Lower Level: Henry Crown Space Center
Lower Level: U-505 Submarine exhibit
Main Level: near Yesterday's Main Street and the Coal Mine
Balcony Level: in the Yellow Stairs, near Reusable City

First Aid

First Aid can be requested by alerting a uniformed Museum staff member.

Water Fountains

Water fountains are located in the Red, Blue, Green and Yellow Stairs.

More questions?

Check our FAQs