Museum of Science and Industry

Facilitator 1

Department: Guest Experiences
Status: Temporary Part Time (until 09/03/2013)

Responsibilities

This individual will engage guests with scientific exhibit content in a positive, fun, inclusive and educational capacity. Provide compelling and personalized exhibit experiences throughout the Museum. Perform core operational functions of exhibits, wayfinding, and opening and closing of Museum.

• Learns exhibit content and exhibit activities grounded in science, technology, engineering, medicine and aviation
• Engages guest participation in Museum experience with questions, games, activities and education content related to exhibit and museum
• Facilitates exhibit activities with guests
• Performs core operational functions of exhibits and museum including wayfinding, and opening and closing procedures
• Participates in team meetings to create and discuss new exhibit experiences
• Learns exhibit content and related areas
• Partners with volunteers and educators to enhance experiences
• Tracks and records guests' frequently asked questions
• Assists guests who appear to be or are lost, or guests with any issues or problems
• Anticipates guest issues and proactively solves guest issues and needs
• Trains new employees on exhibit content

Qualifications

• One year of college or 1-2 years' related or relevant experience
• Ability to learn and teach exhibit content in a museum environment
• Ability to effectively present content in exhibits throughout the museum in both one-on-one and group situations in an engaging, compelling, energetic manner
• Ability to learn math related to science content
• Ability to learn and engage guests with science content
• Ability to anticipate guests' needs and solve guest issues
• Positive attitude required: strong love for working with people in a fun, educational atmosphere
• Prior museum educational experience, science experience, or theatre experience is important
• Ability to talk and engage guests for long periods of time is required
• Ability to handle several activities at one time
• Must be able and willing to work weekends and holidays

How to Apply

The Museum of Science and Industry is an AA/EOE/ADA employer.